FAQ

1. Are bookings refundable?
Your full payment can be refunded up to 30 days before the trip. After this, all bookings are non-refundable.

2. If I test positive for Covid-19, can I get a refund?
The refund policy in point 1 will still apply.

3. Do you cover travel insurance for the duration of the trip?
No, each traveller must provide their own comprehensive travel insurance. 

4. Do you provide a flight-booking service?
No, all travellers should book their own flights and handle their own visa requirements.

5. Do you arrange Covid tests at the destination?
Yes, we will all go as a group for our Covid tests. However, you need to pay for this service yourself.

6. Can I share a room with my friend or partner?
We do not offer shared rooms as part of our booking arrangements. We will also not arrange a traveller for you to share with. However, if you already have someone to share with, please let us know so we ensure you have the same room. The trip price does not change. 

7. Which hotels/resorts will we stay in?
Our aim is to ensure 4-star and 5-star accommodation is booked for our guests. We confirm resort names with paid guests a month before the trip. This is due to the nature of booking arrangements we have with our vendors.